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Delivery Policy

Last updated: 6/28/2025

1. Digital Service Delivery

NutriCheck is a digital mobile application available exclusively through the Apple App Store. We do not ship physical products or materials.

2. App Download and Access

Upon successful purchase or subscription:

  • Immediate Access: Premium features are activated instantly after payment confirmation
  • Download: The app is downloaded directly from the Apple App Store to your device
  • Installation: Follow standard iOS app installation procedures
  • Account Activation: Create your account within the app to access all features

3. Subscription Activation

For subscription-based services:

  • Premium features are activated immediately upon successful payment
  • No waiting period or manual activation required
  • Access is tied to your Apple ID and device
  • Subscriptions sync across devices logged into the same Apple ID

4. Technical Requirements

To ensure proper "delivery" of our digital service:

  • Device Compatibility: iOS device compatible with the latest app version
  • Internet Connection: Required for initial download and some features
  • Storage Space: Sufficient device storage for app installation
  • Apple ID: Valid Apple ID for App Store downloads and purchases

5. Service Availability

Our digital services are available:

  • 24/7 Access: Once downloaded, core features work offline
  • Global Availability: Available in all regions where the Apple App Store operates
  • Instant Updates: App updates delivered through the App Store
  • Cross-Device Sync: Data syncs across your Apple devices (where applicable)

6. Delivery Issues and Support

If you experience issues accessing the app or premium features:

  • App Store Issues: Contact Apple Support for download problems
  • Subscription Problems: Check your Apple ID subscription settings first
  • Feature Access: Restart the app or reinstall if features aren't working
  • Technical Support: Contact us at nutricheck.business@gmail.com

7. Data Delivery and Storage

Your personal data and app content:

  • Local Storage: Most data is stored directly on your device
  • Instant Access: No waiting time for data processing
  • Offline Functionality: Core features work without internet connection
  • Data Portability: Your data stays with you on your device

8. Service Interruptions

While our app works primarily offline, some features may be temporarily unavailable due to:

  • Scheduled maintenance (users will be notified in advance)
  • Apple App Store maintenance
  • Your device's internet connectivity issues
  • iOS system updates requiring app compatibility updates

9. Geographic Restrictions

NutriCheck is available worldwide through the Apple App Store, subject to:

  • Apple App Store availability in your region
  • Local laws and regulations
  • Payment method compatibility with your region

10. Updates and New Features

App updates and new features are "delivered" through:

  • Automatic Updates: If enabled in your device settings
  • Manual Updates: Available through the App Store
  • Feature Rollouts: New features may be gradually released
  • Notifications: In-app notifications about new features

11. Contact Information

For any questions about service delivery or technical issues, please contact us at:

Remember:

As a digital service, NutriCheck is "delivered" instantly upon download. All features are designed to work primarily on your device, ensuring you have access to your nutrition tools anytime, anywhere.