Delivery Policy
Last updated: 6/28/2025
1. Digital Service Delivery
NutriCheck is a digital mobile application available exclusively through the Apple App Store. We do not ship physical products or materials.
2. App Download and Access
Upon successful purchase or subscription:
- Immediate Access: Premium features are activated instantly after payment confirmation
- Download: The app is downloaded directly from the Apple App Store to your device
- Installation: Follow standard iOS app installation procedures
- Account Activation: Create your account within the app to access all features
3. Subscription Activation
For subscription-based services:
- Premium features are activated immediately upon successful payment
- No waiting period or manual activation required
- Access is tied to your Apple ID and device
- Subscriptions sync across devices logged into the same Apple ID
4. Technical Requirements
To ensure proper "delivery" of our digital service:
- Device Compatibility: iOS device compatible with the latest app version
- Internet Connection: Required for initial download and some features
- Storage Space: Sufficient device storage for app installation
- Apple ID: Valid Apple ID for App Store downloads and purchases
5. Service Availability
Our digital services are available:
- 24/7 Access: Once downloaded, core features work offline
- Global Availability: Available in all regions where the Apple App Store operates
- Instant Updates: App updates delivered through the App Store
- Cross-Device Sync: Data syncs across your Apple devices (where applicable)
6. Delivery Issues and Support
If you experience issues accessing the app or premium features:
- App Store Issues: Contact Apple Support for download problems
- Subscription Problems: Check your Apple ID subscription settings first
- Feature Access: Restart the app or reinstall if features aren't working
- Technical Support: Contact us at nutricheck.business@gmail.com
7. Data Delivery and Storage
Your personal data and app content:
- Local Storage: Most data is stored directly on your device
- Instant Access: No waiting time for data processing
- Offline Functionality: Core features work without internet connection
- Data Portability: Your data stays with you on your device
8. Service Interruptions
While our app works primarily offline, some features may be temporarily unavailable due to:
- Scheduled maintenance (users will be notified in advance)
- Apple App Store maintenance
- Your device's internet connectivity issues
- iOS system updates requiring app compatibility updates
9. Geographic Restrictions
NutriCheck is available worldwide through the Apple App Store, subject to:
- Apple App Store availability in your region
- Local laws and regulations
- Payment method compatibility with your region
10. Updates and New Features
App updates and new features are "delivered" through:
- Automatic Updates: If enabled in your device settings
- Manual Updates: Available through the App Store
- Feature Rollouts: New features may be gradually released
- Notifications: In-app notifications about new features
11. Contact Information
For any questions about service delivery or technical issues, please contact us at:
- Email: nutricheck.business@gmail.com
- Response Time: We typically respond within 24-48 hours
- Support Hours: Monday - Friday, 9:00 AM - 6:00 PM IST
Remember:
As a digital service, NutriCheck is "delivered" instantly upon download. All features are designed to work primarily on your device, ensuring you have access to your nutrition tools anytime, anywhere.